JivoChat – Best Live Chat Software for Business Websites [Review]

Before sharing my review on services offered by JivoChat – a free live chat for WordPress websites and a great tool for small to medium-sized business or bloggers who sell products online.

You won’t deny that today, live chat software is not limited to eCommerce websites only!

Due to its untapped potential, it has been widely used by many business brands to build customer’s confidence towards their services or products.

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Why You Should Have an Online Customer Chat Software?

Online customer chat software not only provides convenience to potential buyers or current customers but it also –

• increases conversions and sales,
• build long-term relationships,
• makes you stand out among your competitors,
• saves time and money – by handling multiple chats simultaneously and providing real-time convenience to customers.

Having said the importance of having a live chat service for your online business websites or even blogging sites where bloggers sell out stuff like eBooks, assets, and courses.

Next thing that comes to our mind is to choose a best live chat software.

I have previously mentioned the best and popular customer support services.

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JivoChat WordPress Online Chat Platform Features List

JivoChat has featured tons of simple to use and cool features for your team to bring in more productive sales!

All the features are mainly categorized under these tabs –

• Live Chat for Websites
• Callback
• Facebook Integration
• Mobile SDK
• API for Developers
• Integrations

Managing multiple chats are easy to handle with JivoChat, you can collect your visitor’s information on the other side of the screen like – location, social profiles, etc.

• JivoChat is perfectly designed that perfectly fits with your website layout..

..Translated into 20 languages and has the ability to work on any device, operating system or browser.

• Make instant Callbacks to convert more customers apart from chat. Receive calls on mobile, JivoChat app or SIP-phone.

Communicate or chat directly from Facebook or Telegram by switching your chat options to avoid losing your audiences!

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How to Get Started with JivoChat – Live Help and Support Software for Websites?

Follow these steps in order to get started with JivoChat –

• Register a new account on JivoChat by clicking Sign Up Free button.
• Complete all the necessary steps of the registration process to install JivoChat live chat on your website.
• After the completion of the registration process, you get 14 days professional plan trial of JivoChat.
• Head over to your admin panel and copy the install code present in the site settings. Add it to your website and start chatting with your clients online.

Once the trial is over your account switch to forever free plan of JivoChat.

In case you are having trouble setting up your account, JivoChat customer support is 24/7 available to its users. 

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JivoChat Apps

To help you increase your sales and handle tons of chats, JivoChat has incorporated apps that work on all devices like –

• Windows
• Mac
• Android
• iPhone
• Browser

Now chat with your clients anywhere, anytime irrespective of a computer system, browser, and mobile device!

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JivoChat Integrations

JivoChat is integrated with many of your favorite CRM and Analytics systems like –

• WordPress
• Drupal
• Joomla
• Magento
• OpenCart
• PrestaShop
• Bitrix24
• Modx
• Google Analytics

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JivoChat Pricing Plans

When compared to many other well-known live chat services present on the internet JivoChat is way too affordable! It offers two pricing plans to its users –

1. Forever Free Plan up to 5 agents

It bundles all the basic features which include –

• Unlimited chats and websites,
• Offline contact form,
• Desktop, mobile and browser agent apps,
• Agents working time chart,
• Pointer tool to direct visitors throughout the site, etc.

2. Professional Plan per agent

This plan offers some strong features like –

• Pre-chat or in-chat contact information collection,
• Quality ratings by customers,
• Distribute chats based on visitors locations,
• Complete visitor info with social profiles,
• Translator for 90+ languages,
• Send files to visitors,
• Spell checker,
• Spammers protection,
• Real-time visitors monitoring,
• Google Analytics integration, etc.

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Conclusion

Start turning your website visitors into customers! 🙂

Don’t let people struggle on your website, help them, nurture them about your product and services and watch your SALES grow!!

JivoChat helps you to convert more leads and is much affordable free customer messaging platform compared to other live chat software companies, software or services.